The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the statutory provisions (DSGVO, TKG 2003). In this data protection information we inform you about the most important aspects of data processing within the scope of our website and our work.
If you contact us via the website or by e-mail, the data you provide will be stored for 6 months for the purpose of processing your enquiry and in the event of follow-up questions. We will not pass on this data without your consent.
Some cookies remain stored on your device until you delete them. They enable us to recognize your browser the next time you visit us.If you do not wish this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases. If you deactivate cookies, the functionality of our website may be restricted.
Our website uses functions of the web analysis service Google Analytics. Cookies are used for this purpose, which enable an analysis of the use of the website by your users. You can prevent this by setting up your browser so that no cookies are stored.
For Google Analytics:The data processing is based on the legal provisions of § 96 para 3 TKG and Art 6 para 1 lit a (consent) and / or f (legitimate interest) of the DSGVO.our concern within the meaning of the DSGVO (legitimate interest) is the improvement of our offer and our website. Since the privacy of our users is important to us, the user data is pseudonymised.
Our website uses functions of the web analysis service Google Analytics, which are provided by Google LLC ("Google"), Amphitheatre Parkway, Mountain View, CA 94043, USA. Cookies are used for this purpose, which enable an analysis of the use of the website by your users. The information thus generated is transferred to the provider's server and stored there. We have concluded a corresponding contract with the provider for order data processing.
For this web analytics service, we have a procedure in place that truncates your IP address or replaces the last digits shortly after it is sent to the Analytics data collection network. Thus your complete IP address is not physically stored. Therefore only a rough localization is possible. On our behalf, Google will use this information to evaluate the use of our website, to compile reports on the website activities and to provide further services to the website operator in connection with the use of the website and the Internet. This data is automatically deleted after 26 months.
The IP address transmitted by your browser within the scope of Google Analytics and anonymised as described above will not be combined with other Google data. If you do not agree with the processing of the data collected about you by Google and the above-mentioned way of data processing and the stated purpose, you can prevent the storage of cookies by adjusting your browser software accordingly. Furthermore, you can prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing a browser plug-in available through Google. For more information about Google Analytics, click on the following link (this will take you away from our website and take you to an international website which is subject to international law and to which other usage and data protection regulations apply in particular): www.google.com/intl/de/policies/privacy/
We use Zoho SalesIQ. The features that have been tested for compliance with the GDPR are listed below:
Visitor trackingVisitors to the website are informed that they are tracked. Visitors are tracked only if they agree to tracking by confirming our cookies. In both cases, the user can continue to use the website.
ChatBy using the chat, the user agrees that the information entered may be stored and processed.
IP address maskingFor Zoho SalesIQ, we use a process that truncates your IP address or replaces the last digits shortly after it is sent to Zoho SalesIQ. Thus, your complete IP address is not physically stored. This means that only a rough localization is possible anymore.
You have voluntarily provided us with data about yourself and we process this data on the basis of your consent for the following purposes: Offering, billing, contact maintenance, service, support You can revoke this consent at any time. A revocation has the consequence that we will no longer process your data for the above-mentioned purposes from this point on. To revoke your consent, please contact the person listed below the text.
The data provided by you is necessary for the fulfilment of the contract for the implementation of pre-contractual measures. Without these we cannot conclude the contract with you. We store your personal data for a period of 24 months in the event of order processing, as most of the new inquiries to us occur during this period. Since we (also) process the data for direct marketing purposes, you can object to this processing for direct marketing purposes at any time.
In principle, you are entitled to the rights of information, correction, deletion, restriction, data transferability, revocation and objection. If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been violated in any way, you can complain to the supervisory authority. In Austria this is the data protection authority.
Markus Roth or Florian Mihalits, office@creativeBITS.com, +43 50 3344 100
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