Declaration on the duty to inform

(Privacy Policy)


The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the statutory provisions (DSGVO, TKG 2003). In this data protection information we inform you about the most important aspects of data processing within the scope of our website and our work.

Contact with us

If you contact us via the website or by e-mail, the data you provide will be stored for 6 months for the purpose of processing your enquiry and in the event of follow-up questions. We will not pass on this data without your consent.

Cookies

Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. We use cookies to make our offer user-friendly.

Some cookies remain stored on your device until you delete them. They enable us to recognize your browser the next time you visit us.If you do not wish this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases. If you deactivate cookies, the functionality of our website may be restricted.

Zoho SalesIQ

We use Zoho SalesIQ. The features that have been tested for compliance with the GDPR are listed below:

Visitor tracking
Visitors to the website are informed that they are tracked. Visitors are tracked only if they agree to tracking by confirming our cookies. In both cases, the user can continue to use the website.

Chat
By using the chat, the user agrees that the information entered may be stored and processed.

IP address masking
For Zoho SalesIQ, we use a process that truncates your IP address or replaces the last digits shortly after it is sent to Zoho SalesIQ. Thus, your complete IP address is not physically stored. This means that only a rough localization is possible anymore.

Legal basis Consent

You have voluntarily provided us with data about yourself and we process this data on the basis of your consent for the following purposes: Offering, billing, contact maintenance, service, support You can revoke this consent at any time. A revocation has the consequence that we will no longer process your data for the above-mentioned purposes from this point on. To revoke your consent, please contact the person listed below the text.

Legal basis Performance of the contract

The data provided by you is necessary for the fulfilment of the contract for the implementation of pre-contractual measures. Without these we cannot conclude the contract with you. We store your personal data for a period of 24 months in the event of order processing, as most of the new inquiries to us occur during this period. Since we (also) process the data for direct marketing purposes, you can object to this processing for direct marketing purposes at any time.

Your rights

In principle, you are entitled to the rights of information, correction, deletion, restriction, data transferability, revocation and objection. If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been violated in any way, you can complain to the supervisory authority. In Austria this is the data protection authority.

You can reach us at the following contact details:

Markus Roth or Florian Mihalits, office@creativeBITS.com, +43 50 3344 100